We want you to be fully satisfied with your purchase - If you want to return/exchange an item, then just notify us within 14 days of receipt by email and you then have up to 14 days to return the item/s. However, this does not apply to products which are made to order or personalised - these cannot be returned unless faulty.
All items returned must be suitable for resale - unused/unwashed with tags intact and the product presented in the original box with manual intact and undamaged. Carriers will be inspected for dribble marks. Unless faulty, you will be responsible for the cost of return postage .
Upon receipt of the returned item we will issue a full refund for the cost of the item, to the credit/debit card or PayPal account used for the original purchase transaction.
We politely recommend you obtain proof of posting for all returns/exchanges.
NB: We cannot refund or credit worn/washed/ used goods unless faulty. Please be certain of your choice before washing or using.
Please contact us before returning any item.
Standard Cancellation Form
Please contact us to request a returns form: email@example.com